Set up your payment policies

Modified on Mon, 11 Oct 2021 at 06:16 AM

Easy steps to set up your payment schedule and automatically charge your guests.

Note: After creating your default payment policies remember to associate them to each of your properties. Go to Add a payment schedule to a property to learn how to do it.

IN THIS ARTICLE

Create a payment schedule

Remove a payment schedule

Create a payment schedule

	In the main sidebar, select the Settings option.
	Select Payment Schedule.

Click Create payment schedule to create your another payment policy.

	Next, create a payment schedule and type an internal name for it.
	Click Save for the new payment schedule to be created.

Then, click on top of the plus icon (+) to add your schedules.

	Here you can create a step of your payment schedule. Start by choosing when you want to charge your guests. There are two types of schedule options: "On Reservation" or "Before check in". Then, type the percentage amount to be charged in this step.
	Click Save to add this payment step to your payment schedule.

Note: Multiple steps can be added to your payment policy at this stage. This means you can split the costs in multiple payments and automatically charge your guest accordingly.

Example:

If you decide to charge 50% on reservation you can charge the remaining costs by adding two (2) payment steps before check-in day.

1st scheduled payment: Charge guest 10% of the rental amount 30 days before check in.
2nd scheduled payment: Charge guest 40% 15 days before check-in day.

This means:

If the reservation is confirmed less than 30 days before check-in, then 60 % of the rental amount is charged on reservation and the remaining 40 % amount 15 days before check in day.
If the reservation is confirmed less than 15 days before check-in, then the full amount is charged on reservation.

You can also add only one step and charge, for example, 100% on reservation or 30 before check-in.

Remove a payment schedule

To completely remove a payment policy simply click on the bin icon in the row of your payment policy name. Follow the same instructions to remove only one step of your payment schedule.